Privacy Policy
Your privacy is important to us. This policy explains what information we collect and how we use, share, and protect it.
Last Updated: August 28, 2025
Repairix ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy applies to our website (repairix.in) and the services we provide through our software (the "Service"). This policy describes how we collect, use, and handle your personal information when you use our Service.
1. Information We Collect
We collect information in the following ways to provide and improve our Service:
- Information You Provide to Us: This includes information you provide when you purchase a plan, set up your account, or contact us for support. This may include your name, shop name, email address, phone number, and physical address.
- Information from Your Use of Our Service: We collect information about your customers and jobs that you input into the system. This includes customer names, contact details, device information, job details, and payment records. This data belongs to you, and we only process it to provide the Service.
- Usage Data: We may collect information automatically about how you access and use the Service, such as your IP address, browser type, and pages visited. This helps us understand usage patterns and improve our platform.
2. How We Use Your Information
We use the information we collect for various purposes:
- To Provide and Maintain Our Service: To manage your account, process transactions, and provide the core functionalities of the software, such as creating job cards and tracking repairs.
- To Improve Our Service: To understand how our users interact with our platform so we can enhance existing features and develop new ones.
- To Communicate with You: To send you service-related updates, security alerts, and support messages. We may also contact you about new features or promotions, from which you can opt-out.
- For Security and Legal Compliance: To protect against fraud and abuse, and to comply with applicable legal requirements.
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:
- With Your Consent: We may share information with your consent.
- Service Providers: We may share information with third-party companies that perform services on our behalf, such as payment processing or data hosting. These providers are obligated to protect your information and are not permitted to use it for their own purposes.
- Legal Obligations: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to protect our rights, your safety, or the safety of others.
4. Data Security
We take the security of your data very seriously. We use industry-standard administrative, technical, and physical security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the right to access, update, or delete the information we have on you. You can manage your shop and client information directly within your Repairix account. If you wish to permanently delete your account and all associated data, please contact us.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us at:
hello@repairix.in